These Acceptable Usage Policies (Policies) form an integral part of our Terms of supply. Breach, or an act or omission that we reasonably anticipate will cause you to breach, any of these Policies constitutes material breach of our Terms of supply, for which we may:
(a) suspend use of your product and notify you of this in writing as soon as possible afterwards; or
(b) terminate your Contract immediately on written notice; and we reserve the right to bring an action against you for damages if applicable.
We prohibit the following kinds of activities on all our servers and services:
Although some of these activities above are legal, e.g pornography, or bulk email if it is opt-in, we do not want to be responsible for policing the thin line between legal and illegal activity. Therefore we do not want it on our network at all. We also strictly prohibit using our proxy servers for any form of “Black Hat” SEO or web marketing. Examples include, but are not limited to:
If you’re not sure whether what you want to do would be considered “Black Hat” and prohibited, the answer is, “If you have to ask, then it’s probably not allowed”. But you can always ask.
To help you understand where we’re coming from:
We don’t wish to moralise about the legitimacy of one kind of activity or another. Our concern is maintaining the integrity and reliability of our proxy servers for all our customers at all times, ensure no laws are broken, ensure our IP addresses do not get blocked, blacklisted or banned and maintain the good name of our company.
The kinds of "Black Hat" activities listed here are actively defended against by internet services providers and the major website owners who are being targeted (eg Youtube, Craigslist etc) and when they discover it, they may block, blacklist or ban our proxy servers and IP addresses, thereby causing problems for our legitimate customers.
So aside from illegality or pornography, the question to ask regarding our policy is “If I did this from my own computer, would my IP addresses get blocked, blacklisted or banned?” If “yes” then we are likely to consider it in breach of our Policies.
Here's some examples to illustrate. They are for illustration purposes only and do not alter the meaning of these Policies or our Terms of supply:
This policy was last updated on September 20, 2017.